Refund Policy

Our #1 priority is ensuring all our customers have a positive experience with us.

Print and Digital Magazines

Please reference the chart below for our refund policy. In general, if you are unsatisfied with your magazine within 6 months of purchase, you may cancel and receive a pro-rated refund for undelivered issues. No refunds will be issued for orders older than 6 months for any reason.

Reason Order is
less than 6 months
Order is
older than 6 months
Magazine has ceased publication Pro-rated refund of undelivered issues. No Refunds1
Magazine has frequency change Pro-rated refund of undelivered issues No Refunds
Magazine has converted to digital Pro-rated refund of undelivered issues No Refunds
Magazine has temporarily halted production Pro-rated refund of undelivered issues No Refunds1
Unsatisfied, or any other reason not listed above Pro-rated refund of undelivered issues No Refunds

1 A substitution may be available but is not guaranteed.

Orders that have received cash back, rebate, virtual currency, or any other reward are exempt from the policy above and are not eligible for a refund for any reason.

ZINIO Unlimited:
After any trial period, you will be billed $8.99 each month. Once billed, your access will continue until the end of the then-current subscription period and no refunds will be offered.

Magzter Gold:
Monthly Subscription - You will be billed $9.99 each month. Once billed, you will have a 7-Day No Questions Asked Refund Guarantee and your access will continue until the end of the then-current subscription period. After 7 days, no refunds will be offered.

Annual Subscriptions - You will be billed the then cost of annual subscriptions which range from 1-3 years. Once billed, your access will continue until the end of the then-current subscription period. You will have a 7-Day No Questions Asked Refund Guarantee. After 7 days, no refunds will be offered.

Books Refunds & Returns:
If you have an incomplete, incorrect, or damaged book shipment, please contact our Customer Care team here before proceeding with the return.

DiscountMags values your satisfaction. If you are not satisfied with your Book purchase, you may return such Book(s) for a refund of the purchase price of the Book(s) plus any applicable taxes to your original form of payment so long as you understand:

  1. You must notify DiscountMags within thirty (30) days of the delivery date of the book order.
  2. The Book(s) must be returned in their original condition; shrink-wrapped Books must be unopened and unused.
  3. Shipping fees will not be refunded.
  4. Customers will be required to arrange for and cover the costs of shipping back returned Book(s) and must use a method of shipping that includes tracking.
  5. We reserve the right to charge a processing fee for excessively large orders or repeat returns by the same customer.
To initiate a return, please contact us here.