Customer Care

When will my first issue arrive?

Most first issues arrive within 4 to 12 weeks of ordering, depending on how often the magazine publishes. Digital orders are ready within about an hour.

Updated September 19, 2026

Most first issues arrive within 6 to 12 weeks of ordering, depending on how often the magazine publishes. This is the industry-standard time publishers need to add you to their mailing cycle.

How often the magazine publishesFirst issue arrives
Weekly6 to 8 weeks after ordering
Bi-weekly and monthly8 to 10 weeks after ordering
Bi-monthly and seasonal8 to 12 weeks after ordering
Quarterly and less frequent10 to 12 weeks after ordering

Many best-selling titles arrive sooner than this. Later issues arrive on the publisher's normal schedule; the wait applies to the first issue only.

Why the first issue takes a while

Publishers print mailing labels weeks in advance. If your order lands after the label cutoff for the current issue, your subscription starts with the next one. Magazines are delivered by USPS in most cases, without tracking, which is part of how subscriptions stay so inexpensive. The full cycle, from your order to your mailbox, is explained in Why does a magazine subscription take weeks to start?

Digital magazines

Digital subscriptions and single issues (Zinio and Magzter) are usually ready within an hour of ordering. You get an activation email; check your spam folder if you do not see it. See How do I access my digital magazine?.

Waiting more than 12 weeks?

Check your order date in My Orders, then contact us with the order number. We open an investigation with the publisher and follow up with you.

Go to My Orders

Renewals are different

Renewals through DiscountLock continue your subscription without a gap, so there is no wait for a first issue.

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